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Make the Most of Your Corporate Website to keep Current Customers “In the Know”

intheknow

 

Every company should have a series of web pages devoted to how run their business. This is important even if you do not do conduct online or internet sales. Not only is today’s consumer anxious to see how a company functions, even “business to business” transactions depend on your internet appearance. Clients expect to not only learn about you, but perform inquiries and contact you online for faster service.

 

While it was once acceptable to have a website designed and uploaded by an amateur, this is no longer the case. You should make a concerted effort to hire a company or individual who has experience in the design and development of business websites. Not only should they have an online portfolio, but reliable references that you can inquire of. Seeking a loan to upgrade your web presence will have an excellent ROI or “return on investment.” In particular, having an impressive website is something that can be seen and experienced by both customers, clients and company staff members.

 

A company website should be first and foremost user-friendly. It should download quickly and easily. Not only should it be easily accessible from any computer that is online, but must be decipherable from mobile devices as well. The information on your website must be changed and augmented at least once a week. Otherwise your website will become stagnant and viewers will likely turn away. Working with a website design group that you trust is essential to making sure your web pages represent your company in its best light.

 

A well run company website will contain the history of your business, as well as your mission in whatever industry you are in. Biographies of those in management are a good way to instill a sense of reliability amongst your current customers and potential clients. Photographs and videos are another nice touch that adds to any set of internet website goals. When working with your internet advisers, plan to have them monitor these web pages on a consistent basis. This prevents security issues or hackers that may be lurking online. It also gives you ongoing maintenance, should the server your website is on not be functioning as it should.

 

Treat your website as a major form of your public relations apparatus. Include topical issues and articles about your company. Keep the news bright and include options for those who visit your website to contact you directly. If you can maintain a “chat” option, this may be another way to reach the public. As with other forms of business upgrades, compare your website with those of your competitors. Make sure you are not just within your marketplace, but well ahead of all local and regional competition.

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